• At The Crunchy India, we value your privacy.

✅What We Collect:

• Name, contact information, delivery address • Email address for updates and promotions • Payment details (processed securely, not stored)

✅ Why We Collect:

• To process your orders efficiently • To communicate order status or updates • For marketing emails or offers (only if you opt-in)

✅Data Protection:

• Your information is stored securely. • We never share or sell your data to third parties. • You can request to update or delete your information anytime by emailing us.


SHIPPING POLICY

• We deliver our papads and snacks across Pan India.

✅ Dispatch Time:

• Orders are usually dispatched within 2-3 working days. • You will receive tracking details once shipped.

✅ Delivery Timeline:

• Metro Cities: 3-5 business days • Other Locations: 5-7 business days • Delays may occur due to festivals, courier issues, or natural causes.

✅ Shipping Charges:

• Calculated at checkout based on location and weight. • Free shipping may be offered on promotional basis.

CASH ON DELIVERY (COD) DISCLAIMER

✅We offer Cash on Delivery for your convenience. However:

• COD is only available for selected pincodes. • Please keep exact change ready to ensure smooth delivery. • Fake or repeated COD cancellations may lead to account restriction or COD suspension for your future orders.

✅ Cooking Guidelines

• Fried Papad:

• Heat oil in a pan on medium flame.
Gently slide the papad into the hot oil.
Fry for 3–5 seconds until it puffs up.
Remove and place on tissue to drain excess oil.
Serve hot and crispy!

• Roasted Papad:

• Place the papad on a hot tawa or hold it over an open flame.
Roast evenly on both sides until lightly golden.
Optional: Brush with ghee or sprinkle some masala for extra flavor.

• Microwave Method:

• Place the papad on a microwave-safe plate.
Microwave on high for 30–40 seconds (based on 800W).
Time may vary slightly depending on your microwave.

💡 Tip: For best taste and texture, always cook just before serving.

✅ Returns & Refunds Policy

• We Want You To Be Happy:

• At Crunchy India, customer satisfaction is our priority.
If you're not completely satisfied with your purchase, we're here to help.

• Return Eligibility:

• Products must be returned within 7 days of delivery.
• Product packaging must be intact and unopened.
• Original receipt or order confirmation required.
• Product should be in its original condition.

• Return Process:

• Contact our customer service team via email or phone.
• We'll provide you with a return authorization number.
• Ship the product back to us using the prepaid label we provide.
• Once received and verified, refund will be processed within 5-7 business days.

• Refund Policy:

• Full refund will be issued for eligible returns.
• Refunds will be credited to your original payment method.
• Shipping costs are non-refundable unless the product is defective.
• Processing time: 5-7 business days after verification.

• Non-Returnable Items:

• Opened or consumed products.
• Items purchased on special/promotional prices (unless defective).
• Damaged packaging due to customer handling.

• Damaged or Defective Products:

• If you receive a damaged or defective product, report within 48 hours.
• Provide photos of the damaged product and packaging.
• We'll arrange immediate replacement at no cost.

📞 Contact us: For returns or refund queries, please email us or call our customer service team during business hours.

Terms & Condition

Welcome to The Crunchy India!
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing any order.

✅ General

The Crunchy India is an online store offering traditional papad and snack items delivered across India. By using our website, you accept these terms in full. If you disagree with any part, please do not use our site.

✅ Products

We take utmost care in describing and packaging all our products. However, colors, size, or appearance may slightly vary due to photographic lighting or screen settings.

✅ Orders & Delivery

• We deliver PAN India through our partnered courier services.
• Orders are usually dispatched within 2-3 business days from the date of order confirmation.
• Delivery timelines may vary depending on your location, holidays, or courier delays.

✅ Payment

We accept secure online payments through Razorpay. Available payment options include UPI, Credit/Debit Cards, Net Banking, and other methods supported by Razorpay. Cash on Delivery (COD) is available in selected areas.

✅ No Return / No Refund Policy

Due to the perishable and food-grade nature of our products, we do not accept returns or offer refunds once the order has been shipped.
Please ensure you review your order carefully before confirming.
In case of any delivery issue (like damaged package), please contact us within 24 hours with images and details. We'll do our best to assist you.

✅ User Accounts

If you create an account on our website:
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, current, and complete information.

✅ Intellectual Property

All content, images, text, designs, and branding on our site are the exclusive property of The Crunchy India. Unauthorized use, reproduction, or copying is strictly prohibited.

✅ Limitation of Liability

The Crunchy India will not be liable for any indirect or consequential loss or damage arising out of your use of the site or purchase of our products.

✅ Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.

❓ Frequently Asked Questions

• What payment methods do you accept?

We accept secure online payments through Razorpay, which includes UPI, Credit/Debit Cards, Net Banking, and other supported payment methods. Cash on Delivery is available in selected pincodes.

• How long does delivery take?

Orders are usually dispatched within 2-3 business days. Metro cities receive delivery in 3-5 business days, while other locations may take 5-7 business days. Delays may occur during festivals or due to courier issues.

• Do you offer free shipping?

Shipping charges are calculated at checkout based on your location and order weight. We occasionally offer free shipping on promotional basis. Check your cart for current shipping offers.

• Can I return or exchange products?

Due to the perishable nature of our food products, we generally do not accept returns once shipped. However, if you receive a damaged or defective product, contact us within 48 hours with photos, and we'll arrange a replacement at no cost.

• Is COD available in my area?

COD is only available for selected pincodes. You can check COD availability during checkout. If not available, you can choose other payment methods.

• How do I cook your papads?

You can fry them in hot oil for 3-5 seconds, roast them on a tawa, or microwave them for 30-40 seconds. For detailed instructions, check our Cooking Guidelines in the footer.

• How should I store your products?

Store our papads and snacks in a cool, dry place away from moisture. Keep them in an airtight container to maintain freshness. Avoid direct sunlight and humidity.

• What if my product arrives damaged?

Report damaged products within 48 hours of delivery with photos of the damaged item and packaging. We'll process your claim and send a replacement immediately.

• Do you have an order tracking system?

Yes! Once your order is dispatched, you'll receive tracking details via email and SMS. You can track your package in real-time using the tracking number.

• How can I contact customer support?

You can reach our customer support team via email or phone during business hours. Look for contact details on our website or in your confirmation email.
✉️ Thanks for Contacting us..!
We Will Contact You Soon...
  • 🛒 Your Basket

    No items in basket

slideshow
slideshow
slideshow

Best selling products

10% OFF logo

Besan Papad

1 Kg
₹350.00 ₹300.00
logo

Mong Papad

1 Kg
₹54.00 ₹50.00
logo

Tandoori Papad

1 Kg
₹14.00 ₹12.00
logo

Pudina Papad

1 Kg
₹24.00 ₹18.00
logo

Urad Papad

1 Kg
₹24.00 ₹01.00
14% OFF logo

Punjabi Masala Mong Papad

1 Kg
₹24.00 ₹18.00
14% OFF Product Thumbnail

Jeraa Papad

1 Kg
₹24.00 ₹18.00
logo

Aloo Papad

1 Kg
₹24.00 ₹18.00
logo

Achari Khakra

1 Kg
₹24.00 ₹300.00
logo

Pav Bhaji Khakra

1 Kg
₹24.00 ₹18.00
logo

Butter Masala Khakra

1 Kg
₹24.00 ₹18.00
14% OFF logo

Panipuri Khakra

1 Kg
₹24.00 ₹18.00
14% OFF Product Thumbnail

Ratlami Sev

1 Kg
₹24.00 ₹18.00
14% OFF Product Thumbnail

Methi Sev

1 Kg
₹24.00 ₹18.00
14% OFF Product Thumbnail

Crunchy India Plain Sev

1 Kg
₹24.00 ₹18.00
14% OFF Product Thumbnail

Lahsun Sev

1 Kg
₹24.00 ₹18.00

Our Recent Blog

View All

Healthy Benefits of Eating Papad

Do you khow that crispy papad not only enhances the taste but also improves health? this Snack rich in protein fiber and low calories is beneficial for all ages.

Har bite mein hai crunch

Crunchy India started from a simple kitchen,but today every bite is a blend of desi flavours,family feeling and quality traditions.

Get 14.29% Discount on your first purchase

Just Sign Up & Register it now to become member.

image
Free delivery

"Crunchy India offer free delivery on every orders!"

100% secure payment

Transact with confidance your payment is secure"

Quality

"Taste the traditions trust the quality-only from crunchy India."

Daily offers

"Daily delight crispy price-sirf Crunchy India ke special offer ke saath!"

WhatsApp Icon