Terms & Condition
Welcome to The Crunchy India!
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing any order.
✅ General
The Crunchy India is an online store offering traditional papad and snack items delivered across India. By using our website, you accept these terms in full. If you disagree with any part, please do not use our site.
✅ Products
We take utmost care in describing and packaging all our products. However, colors, size, or appearance may slightly vary due to photographic lighting or screen settings.
✅ Orders & Delivery
• We deliver PAN India through our partnered courier services.
• Orders are usually dispatched within 2-3 business days from the date of order confirmation.
• Delivery timelines may vary depending on your location, holidays, or courier delays.
✅ Payment
We accept secure online payments through Razorpay. Available payment options include UPI, Credit/Debit Cards, Net Banking, and other methods supported by Razorpay. Cash on Delivery (COD) is available in selected areas.
✅ No Return / No Refund Policy
Due to the perishable and food-grade nature of our products, we do not accept returns or offer refunds once the order has been shipped.
Please ensure you review your order carefully before confirming.
In case of any delivery issue (like damaged package), please contact us within 24 hours with images and details. We'll do our best to assist you.
✅ User Accounts
If you create an account on our website:
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, current, and complete information.
✅ Intellectual Property
All content, images, text, designs, and branding on our site are the exclusive property of The Crunchy India. Unauthorized use, reproduction, or copying is strictly prohibited.
✅ Limitation of Liability
The Crunchy India will not be liable for any indirect or consequential loss or damage arising out of your use of the site or purchase of our products.
✅ Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site after changes means you accept the revised terms.